Guarantee | 3 Client Guarantee

3-Client Guarantee Terms

Potty Training Consultant Certification

Our Commitment to You

We don’t want you to finish the Potty Training Consultant Certification Program with nothing more than a certificate.

Our goal is to help you turn your potty training expertise into a real business with real paying clients.

That’s why we offer our 3-Client Guarantee.

The 3-Client Guarantee

If you complete the requirements outlined in these Guarantee Terms, implement the training and business-building strategies provided in the program, and do not obtain your first three (3) Qualifying Clients within 60 calendar days of enrollment, Potty Training Consultant will provide you with an additional 90 days of coaching and support at no additional cost.

If, after completing that additional 90-day coaching and support period, you still have not obtained three (3) Qualifying Clients, you will be eligible to receive a full refund of the tuition you paid for the Potty Training Consultant Certification Program, subject to these Guarantee Terms.

This guarantee is designed for participants who actively implement the program and complete the requirements below.

1. What Counts as a Qualifying Client?

For purposes of this guarantee, a Qualifying Client means a new client who:

  • Purchases a potty training service directly from you;
  • Has actually paid for that service;
  • Has completed payment and the payment has not been refunded, cancelled, charged back, or reversed;
  • Is not you, a member of your immediate family, or someone receiving services solely for practice or training purposes;
  • Has not been obtained through false, misleading, fraudulent, or otherwise unlawful conduct.

Each household/family counts as one Qualifying Client, regardless of how many children within that household receive your services.

The following do not count as Qualifying Clients:

  • Free clients;
  • Practice or mock clients;
  • Friends or family members receiving free services;
  • Prospective clients who book but do not pay;
  • Prospective clients who cancel before payment;
  • Clients whose payment is subsequently refunded or reversed;
  • Clients obtained through misleading, fraudulent, or unlawful practices.

Discounted clients may count as Qualifying Clients provided that the client has actually paid for your service and the transaction otherwise meets the requirements above.

2. The 60-Day Guarantee Period

Your 60-day guarantee period begins on the date you enroll in the Potty Training Consultant Certification Program.

You must obtain your first three (3) Qualifying Clients within 60 calendar days of your enrollment date.

The 60th calendar day following your enrollment date will be referred to as the Initial Guarantee Date.

If you have not obtained three (3) Qualifying Clients by the Initial Guarantee Date, you may qualify for the additional 90-day coaching and support period described below, provided you have satisfied all applicable requirements.

3. Your Responsibilities

The 3-Client Guarantee is conditional upon your active participation and implementation.

Purchasing the program, watching the training, or becoming certified alone does not qualify you for the guarantee.

To remain eligible, you must complete and implement the required training, business-building, marketing, sales, and client-acquisition activities outlined in these terms.

4. Certification Requirements

You must:

  • Complete all required course modules;
  • Watch all required training lessons in full;
  • Complete all required module quizzes;
  • Pass all required module quizzes;
  • Complete the required final examinations/mock-client assessments;
  • Submit your final examinations for review within 60 days of enrollment;
  • Successfully complete the certification requirements;
  • Obtain your Potty Training Consultant certification.

You must demonstrate reasonable comprehension of the program material and apply the methods taught within the program appropriately.

5. Coaching and Support Requirements

You must:

  • Attend the required bi-weekly coaching/Q&A sessions during your first 60 days;
  • Participate actively during coaching sessions;
  • Ask questions and seek clarification when you need assistance;
  • Make reasonable use of the support resources provided by Potty Training Consultant;
  • Implement reasonable feedback provided by the Potty Training Consultant coaching team.

If you are struggling to implement the program or obtain clients, you are expected to proactively seek help rather than continue without asking for assistance.

6. Business Setup Requirements

Within your first 60 days, you must establish the basic infrastructure necessary to operate and sell your potty training services. This includes:

  • Registering your business where required;
  • Obtaining appropriate business insurance;
  • Establishing a professional business email address;
  • Creating and publishing a functioning business website;
  • Establishing a functioning appointment/calendar booking system;
  • Creating clearly defined potty training services;
  • Establishing your pricing;
  • Establishing a process for accepting payment;
  • Establishing an appropriate social media/business presence;
  • Establishing a Google Business Profile or other appropriate local/business presence where applicable.

Potty Training Consultant will provide relevant training, templates, examples, scripts, and guidance to assist you with these activities. You are responsible for completing the applicable business registration, insurance, website, technology, and other third-party requirements.

7. Sales and Client-Acquisition Requirements

You must actively implement the sales and client-acquisition strategies taught within the program. This includes:

  • Following the sales process provided within the program;
  • Using the sales scripts and frameworks provided;
  • Conducting scheduled sales calls or returning emails;
  • Following up with qualified prospects at least 6 times;
  • Using appropriate communication channels, including email and phone/text where appropriate and legally permitted;
  • Following up with prospects who do not immediately purchase;
  • Implementing feedback received from reviewed sales calls/emails;
  • Actively marketing and promoting your services;
  • Consistently engaging in reasonable lead-generation activities.

8. Activity Tracking Requirements

You must accurately track your business-development and client-acquisition activities throughout the guarantee period. Your tracking must include, as applicable:

  • Leads/prospects contacted;
  • Marketing activities;
  • Consultations or sales calls scheduled;
  • Consultations or sales calls completed;
  • Sales-call no-shows;
  • Follow-up attempts;
  • Clients obtained;
  • Revenue received;
  • Other client-acquisition activity requested by the Potty Training Consultant team.

Your records must be accurate and maintained consistently. You may be required to provide these records to Potty Training Consultant if you submit a guarantee claim.

9. Required Implementation Timeline

Within Your First 30 Days

You must:

  • Complete the first 17 course modules;
  • Complete the corresponding quizzes;
  • Establish your potty training offer;
  • Establish your pricing;
  • Begin establishing your business infrastructure;
  • Begin building your website and online presence;
  • Begin marketing and/or prospecting for clients;
  • Begin implementing the sales process;
  • Attend the required coaching/Q&A sessions.
By Day 60

You must:

  • Complete all required course modules;
  • Complete all required quizzes;
  • Complete and submit your final examinations/mock clients;
  • Complete the certification requirements;
  • Have your business infrastructure operational;
  • Have a functioning website;
  • Have a functioning appointment/booking system;
  • Have clearly defined services and pricing;
  • Be actively marketing your services;
  • Be actively implementing the sales process;
  • Be consistently following up with prospects;
  • Maintain accurate activity tracking.

10. Required Business-Building Action

The guarantee is based on implementation, not passive consumption of the course. You must actively attempt to obtain clients using the strategies taught within the program. This may include activities such as:

  • Promoting your services;
  • Networking;
  • Community outreach;
  • Social media marketing;
  • Local marketing;
  • Referral generation;
  • Following up with prospective clients;
  • Conducting consultations;
  • Conducting sales calls;
  • Following the provided sales process;
  • Other appropriate client-acquisition activities taught within the program.

The specific activities required may vary depending on your business model, market, location, and circumstances.

11. Audits and Checkpoints

Potty Training Consultant may require you to submit certain materials for review during the program or as part of a guarantee claim. These may include:

  • Module quiz results;
  • Final examinations/mock-client assessments;
  • Business name;
  • Business plan;
  • Website;
  • Service offerings;
  • Pricing;
  • Marketing materials;
  • Sales scripts;
  • Sales-call recordings or emails where legally permitted;
  • Lead tracking;
  • Follow-up records;
  • Sales activity;
  • Client records;
  • Other documentation reasonably necessary to verify your participation and implementation.

Potty Training Consultant may provide feedback intended to improve your implementation. You are responsible for implementing the feedback provided.

13. If You Do Not Have Three Clients After 60 Days

If you have completed the applicable requirements but have not obtained three (3) Qualifying Clients by the Initial Guarantee Date, you may submit a request to enter the additional coaching period. You must contact info@pottytrainingconsultant.com with the subject line: 3-Client Guarantee – 60-Day Review.

You must provide the documentation reasonably requested by Potty Training Consultant to verify your eligibility. If you have satisfied the requirements of the guarantee, Potty Training Consultant will provide you with an additional 90 days of coaching and support at no additional cost.

During this additional 90-day period, you will continue to receive applicable coaching and support intended to help you obtain your first three Qualifying Clients. You will be expected to continue implementing the strategies provided and to actively participate in the coaching and support process.

14. If You Still Do Not Have Three Clients After the Additional 90 Days

If you: satisfied the eligibility requirements of the 3-Client Guarantee; did not obtain three Qualifying Clients during the initial 60-day period; completed the additional 90-day coaching and support period; continued to actively participate in the program; continued to implement the strategies and feedback provided; and still have not obtained three Qualifying Clients, you may submit a final guarantee claim.

Your final claim must be submitted to info@pottytrainingconsultant.com with the subject line: 3-Client Guarantee – Final Claim.

Your claim must be submitted within 30 days following the end of your additional 90-day coaching period. Upon verification that all guarantee requirements have been satisfied, you will be eligible for a full refund of the tuition you paid for the Potty Training Consultant Certification Program.

15. Documentation Required for a Guarantee Claim

Potty Training Consultant may request reasonable documentation to verify that you satisfied the requirements of the guarantee. Documentation may include:

  • Course completion records;
  • Quiz completion records;
  • Certification records;
  • Coaching attendance;
  • Sales-call recordings or emails where legally permitted;
  • Sales-call review records;
  • Lead-tracking records;
  • Marketing activity;
  • Follow-up records;
  • Website and business documentation;
  • Appointment/calendar records;
  • Invoices or receipts;
  • Payment records;
  • Client records;
  • Other reasonable documentation related to your implementation of the program.

You agree to provide requested documentation within a reasonable period of time.

16. Circumstances That May Void the Guarantee

You may become ineligible for the guarantee if you:

  • Fail to complete the required course material;
  • Fail to complete or pass required quizzes;
  • Fail to complete required assessments;
  • Fail to submit your final examinations within the required timeframe;
  • Fail to attend required coaching/Q&A sessions;
  • Fail to establish the required business infrastructure;
  • Fail to actively market or promote your services;
  • Fail to actively attempt to obtain clients;
  • Fail to conduct or attend scheduled sales calls;
  • Fail to complete required follow-up activities;
  • Fail to accurately track your activity;
  • Fail to request assistance when required;
  • Repeatedly fail to implement reasonable coaching feedback;
  • Provide false, misleading, incomplete, or inaccurate information;
  • Fail to make required program payments when due;
  • Violate these Guarantee Terms or other applicable program terms;
  • Engage in fraudulent, deceptive, unlawful, or unethical business practices.

17. No Guarantee of Income

The 3-Client Guarantee is specifically a guarantee regarding the acquisition of three Qualifying Clients under the conditions described in these terms. It is not a guarantee of:

  • A specific amount of income;
  • A specific amount of revenue;
  • A specific profit;
  • A specific hourly rate;
  • A specific number of monthly clients;
  • A specific business valuation;
  • Long-term business success.

Your business results may be affected by numerous factors outside the control of Potty Training Consultant, including your implementation, effort, market, location, pricing, availability, marketing, sales ability, demand, economic conditions, and other factors.

18. No Guarantee for Passive Participation

The purpose of this guarantee is to reward active implementation. Simply purchasing the program, watching the training, completing the certification, attending coaching calls, or creating a website does not, by itself, qualify you for the guarantee. You must actively implement the client-acquisition and sales strategies taught within the program.

19. Program Materials and Support

Potty Training Consultant will provide the relevant structures, templates, scripts, training, resources, and coaching that are included in the program and reasonably necessary to complete the requirements of the guarantee.

Potty Training Consultant does not control third-party platforms, advertising platforms, website providers, booking software, payment processors, search engines, social media platforms, or other external services. You are responsible for maintaining accounts and complying with the terms and policies of third-party platforms you use.

In short, your business is your own. It will have no affiliation with Potty Training Consultant other than as a certification body.

20. Guarantee Claim Review

All guarantee claims are subject to verification. Potty Training Consultant may review the participant’s program completion, coaching participation, business setup, marketing and sales activity, follow-up activity, client records, and other applicable documentation before determining whether the guarantee requirements have been satisfied. The purpose of this review is to verify compliance with these written Guarantee Terms.

21. Acceptance of the Guarantee Terms

By enrolling in the Potty Training Consultant Certification Program and participating in the 3-Client Guarantee, you acknowledge that:

  • You have read and understand these Guarantee Terms;
  • You understand that the guarantee is conditional;
  • You understand that completing the certification alone does not qualify you;
  • You understand that you must actively implement the program;
  • You understand that the initial guarantee period is 60 days;
  • You understand that the additional support period is 90 days;
  • You understand that the refund remedy is only available after satisfaction of all applicable requirements;
  • You agree to maintain accurate records of your implementation;
  • You agree to provide reasonable documentation if you submit a guarantee claim.

The 3-Client Guarantee is subject to applicable laws and regulations and should be read together with the Potty Training Consultant Program Terms, Refund Policy, and other applicable terms governing enrollment in the program. Potty Training Consultant reserves the right to update program content, training materials, templates, coaching methods, and other program components from time to time.